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Careers at Council of Health Insurance
We are committed to delivering excellence and innovation to our clients and we look for the same qualities in our people.Our HR team strives to meet the changing needs of our clients by building a community of employees of the highest caliber who share our vision and embrace our values.If you would like to be part of an environment that encourages excellence, welcomes innovation and nurtures relationships, build your profile, and apply for a suitable job for you.
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Available Jobs
Senior Business Excellence Analyst
Riyadh
Job Purpose: The jobholder is responsible for supervising Business Excellence activities including institutional excellence, organizational development and quality improvement for the purpose of developing CHI in line with quality standards and international best practices. Job Responsibilities: · Assist in the development of methodologies and tools for institutional excellence and organizational development and business process improvement initiatives at CHI · Develop, communicate and supervise implementation of templates, forms and guidelines to ensure standardization in organizational development and business process improvement initiatives · Supervise organizational studies in preparation for organizational manual development or update · Implement continuous improvement through developing and/or updating CHI policies, processes and procedures and related templates in coordination with concerned Departments to optimize practices ensuring consistency and compliance with legal regulations · Coordinate with Technology Services for automation and implementation of organizational development and business process improvement initiatives to ensure full access of concerned internal stakeholders · Follow-up on the disbursement of office equipment according to procedures · Follow-up on the disbursement of office tools, develop rationalization plan, and propose the most appropriate for the CHI · Review service level agreements with concerned stakeholders · Disseminate the concept and culture of institutional excellence between departments to enhance operational performance in CHI · Study ideas, initiatives and proposals that contribute to the enhancement of operational performance in CHI · Ensure support is provided to departments in meeting the requirements of the Awards of Institutional Excellence and help them understand the standards · Review corporate excellence products and related reports · Develop action plan to obtain European Foundation for Quality Management (EFQM) · Develop and supervise implementation of comprehensive quality management system (policies, procedures, processes, tools and templates) across CHI in line with international standards to ensure compliance with quality standards · Supervise workshops and training to concerned internal stakeholders for the implementation and compliance to quality system · Follow-up on ISO certifications and ensure all requirements are met · Work on letting CHI obtain quality recertification by external certification body to meet stakeholder requirements and expectations and ensure consistent quality improvements · Develop quality audit plan including scope, schedule, timeline, and related stakeholders to ensure compliance of departments with international quality standards · Review quality audit reports to ensure compliance with excellence and quality standards and tools and provide support for internal stakeholders in the preparation of action plans to address non-compliance and improvement opportunities · Develop satisfaction surveys according to the methodology adopted and review final reports including areas of improvement (if any) Education, Certifications: Bachelor’s degree in business administration or industrial engineering or a related field ISO 9001:2015 Lead Auditor or any other equivalent certification is preferable Knowledge of ISO standards Knowledge of excellence standards Basic requirements of oral and written English language (Basic) Experience:ذ 5+ years of relevant experience Experience in business excellence and ISO quality management system - Previous experience in insurance sector or healthcare sector is a must
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23-Mar-2025
Project Manager
Riyadh
Job Purpose: The jobholder is responsible for supervising project management activities including project planning support, execution, control, and closure ensuring successful implementation in line with requirements, plans, and KPIs. Job Responsibilities: · Participate in the development of key performance indicators (KPIs) to be tracked within projects for performance monitoring · Participate in defining project requirements and scope of work, developing requests for proposals (RFPs), selecting project consultants/ contractors and agreeing on contractual terms and conditions in coordination with concerned Departments ensuring that all requirements are considered · Plan for assigned projects (e.g. sequence of activities, budget estimate, timeline, communication schedule, risks, mitigation planning) and satisfy all predefined prerequisites and documentation · Manage assigned projects ensuring alignment, on-time, and successful delivery against set KPIs · Manage and maintain relationships/ communication with consultants/ contractors to ensure that the most appropriate and efficient equipment/tools/methods/services are used with optimal cost to ensure successful delivery · Identify and analyze assigned projects at risk and underperforming projects and manage associated implications · Find new solutions when needed in cooperation with consultants/ contractors to accelerate and enhance achievement of projects · Develop progress reports of assigned projects in an accurate and timely manner according to set reporting guidelines to provide updates on progress and facilitate decision-making · Ensure that assigned projects documents are properly coded, filed, and maintained for future referencing · Review and track financial aspects of assigned projects and complete within approved budget and timelines · Evaluate performance of project consultants/ contractors against terms and conditions for the achievement of successful results · Manage transition of assigned projects into operations through applying change management techniques · Analyze projects' KPIs measurement results, budget expenditure, resources, utilization ratios and provide recommendations to improve performance of future projects · Confirm project closure and prepare certificate of completion · Communicate lessons learned, promote best practices and transfer knowledge for future project management Education, Certifications: Bachelor’s Degree in Business Administration or a related field Project Management Professional (PMP) or Program Management Professional Certification (PgMP) or Portfolios, Programs and Projects Offices (P3O) or Risk Management Professional (PMI-RMP) or any other equivalent certification is a must Basic requirements of oral and written English language (Basic) Experience: 5+ years of relevant experience Experience in project management and reporting - Previous experience in government sector or regulatory bodies is a must
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23-Mar-2025
Integration Team Leader
Riyadh
Job Purpose The jobholder is responsible for managing Integration activities including planning and implementation to ensure integration of e-solutions in line with business and technical requirements. Specific Operational - Prepare and maintain technical documentation and build reusable code and libraries to be used as reference for future use in order to save time and resources and reduce redundancy by taking advantage of assets that have already been created - Define the framework and guidelines for integration - Review and ensure the integration of systems and applications in order to enable e-solution directions and specifications - Implement the integration plan and the various integration projects / activities of e-solutions - Supervise implementation of integration across shared databases and the modification and optimization of current systems for effective data integration - Supervise the exchange and storing of data providing recommendations when upgrades or changes are needed to maintain smooth operations - Ensure the development of appropriate web-services, APIs or similar for appropriate integration across the different platform layers - Manage the integration layer across the development lifecycle and ensure appropriate tests are conducted for services functionality - Coordinate the integration testing phase with concerned stakeholders ensuring issues are resolved - Review change requests related to e-solutions in order to implement the approved changes in terms of integration along with a rollback plan Provide expert support in handling incidents and solving problems related toe-solutions integration in order to maximize availability and reliability Education, Certifications - Bachelor’s degree in computer engineering or a related field - DevOps or programming languages (C++, C#. Java, Tensor Flow, Python, or others) or Project Management Professional (PMP) or any other equivalent certification is a must - English language level: Advance Experience - 7+ years of relevant experience Experience in software/ applications integration, programming - Previous experience in government sector or regulatory bodies is a must
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12-Feb-2025
Database Administration Team Leader
Riyadh
Full time
Job Purpose The jobholder is responsible for managing Database Administration activities including database design and planning, transaction recovery, storage, and archiving to ensure availability and integrity of data. Specific Operational - Map out conceptual design for a planned database, share it with concerned stakeholders for approval and translate it into specific data model - Build, design and implement database systems of high availability and quality in accordance with end users’ roles, needs and views - Define users and enable data distribution to right user in appropriate format and timely manner - Monitor user access to control access permissions and privileges - Use high-speed transaction recovery techniques to maintain high level of data availability - Ensure fast query responses by minimizing database downtime and managing parameters - Monitor storage and archiving procedure to ensure correct functionality and efficiency - Provide proactive and reactive data management support and training to users - Conduct regular tests and evaluations to ensure data security, privacy and integrity - Monitor database performance, detect improvement opportunities and implement changes when needed Education, Certifications - Bachelor’s Degree in Information Technology or Computer Science or Computer Engineering or a related field - Microsoft Certified Solutions Associate (MCSA) or Information Technology Infrastructure Library certification (ITIL) or any other equivalent certification is a must - Knowledge in database software such as Oracle, SQL or MySQL - English language level: Advance Experience - 7+ years of relevant experience - Experience in database planning, design and implementation - Previous experience in government sector or regulatory bodies is a must
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