Job Purpose
The position holder is responsible for managing and executing cloud computing activities, including gathering and analyzing detailed business requirements and the council’s needs related to cloud services, to ensure the delivery of secure and efficient technology solutions that support the council’s objectives.
Generic Operational
- Provide specialized expertise in cloud computing topics and support the development of methodologies and tools.
- Coordinate with internal and external stakeholders, including departments, government and private entities, vendors, and consultants.
- Identify data sources, ensure data accuracy, and conduct complex data analysis.
- Address referred issues in coordination with the department head and ensure timely resolution.
- Prepare advanced reports and submit them to management to support decision-making.
- Perform other duties as necessary.
Specific Operational
- Stay up to date with emerging technologies and the latest trends in cloud computing to identify potential adoption opportunities.
- Develop policies, procedures, and governance frameworks for the efficient use of cloud resources, including capacity planning, backup strategies, and Service Level Agreements (SLAs).
- Gather detailed business requirements and assess the council’s needs for cloud computing solutions.
- Identify the council's cloud computing use cases, such as servers, storage systems, databases, networking, software, and computing capacity.
- Select the most suitable cloud service provider in alignment with the council’s business needs and requirements.
- Manage relationships with cloud service providers, evaluate vendor proposals, negotiate contracts, and ensure compliance with SLAs and security standards.
- Oversee the design, deployment, and maintenance of cloud infrastructure, including servers, storage, networking, and virtualization technologies.
- Facilitate the seamless integration of existing IT systems and applications with cloud services and manage the migration of workloads to the cloud environment.
- Administer cloud operations and provide technical support, training, and guidance to users on cloud technologies, while escalating complex issues to the provider for resolution.
- Monitor the performance and utilization of cloud-based systems and services to ensure optimal resource use, scalability, and operational efficiency.
- Develop cloud performance reports to document challenges and identify opportunities for improvement.
Educational Qualifications
- Bachelor’s degree in computer science, Computer Engineering, or an equivalent field.
- A certification such as Oracle Cloud Infrastructure Foundations or Google Certified Professional Cloud, or any equivalent certification, is required.
- Preferred certifications include Certified Change Management Professional (CCMP) or ITIL® 4 Foundation - IT Service Management, or any equivalent certifications.
- · English language level: Advance
Experience
- A minimum of 6 years of professional experience.
- Proven experience in cloud computing.
- Previous experience in the health insurance sector, healthcare sector, government sector, or regulatory bodies is preferred.
